Transparency and trust in how we handle your information
Privacy Policy
Last updated:
This Privacy Policy describes how Selin Evsen Translation Services ("we," "us," or "our") collects, uses, and protects your personal information when you use our website and services.
1. Information We Collect
We collect information you provide directly to us, including:
Contact Information: Name, email address, phone number
Project Details: Language pairs, service type, project requirements
Documents: Files uploaded through our contact form
Communications: Messages and correspondence
Data Collection & Processing
2. How We Use Your Information
We use the collected information for:
Providing translation services and quotes
Communicating about your projects
Processing payments and invoices
Improving our services
Legal compliance and record-keeping
3. Legal Basis for Processing
We process your personal data based on:
Contract Performance: To fulfill translation service agreements
Legitimate Interest: To improve services and communicate with clients
Consent: For marketing communications (where applicable)
Legal Obligation: For tax and accounting purposes
Data Storage & Security
4. Data Storage
Your information is stored securely using:
EmailJS: For contact form processing and email notifications
File.io: For temporary document storage (24-hour expiration)
Local Storage: For project files and communications
Cloud Backup: Encrypted backup of essential data
5. Security Measures
We implement the following security measures:
Encryption of sensitive data in transit and at rest
Regular security updates and monitoring
Access controls and authentication
Secure file transfer protocols
Regular data backups
6. Data Retention
We retain your information for:
Contact Form Data: 7 years (for tax and legal purposes)
Project Files: 3 years after project completion
Communications: 7 years (for record-keeping)
Temporary Files: 24 hours (file.io uploads)
Data Sharing & Third Parties
7. Third-Party Services
We use the following third-party services:
EmailJS: Email processing and delivery
File.io: Temporary file hosting
Google Fonts: Website typography
Font Awesome: Website icons
8. Data Sharing
We do not sell, trade, or rent your personal information. We may share data only:
With your explicit consent
To comply with legal obligations
To protect our rights and safety
With service providers under strict confidentiality agreements
Your Rights
9. Your Data Protection Rights
You have the following rights regarding your personal data:
Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your personal data
Portability: Receive your data in a structured format